LMS Technical Services (“us”, “we”, or “our”) operates http://www.lmstech.com (the “Site”) and is committed to protecting your privacy. This policy explains how we collect, use and disclose personal information obtained through the Site and SMS communications.

By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site or SMS communication services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number(s), email address, or other information voluntarily provided by you (“Personal Information”). We may use Personal Information for the following purposes:

  • To respond to inquiries submitted through the Site
  • To send SMS messages related to your inquiry or request
  • To comply with legal and regulatory requirements, including 10DLC compliance
  • To improve our communication and customer service
  • To provide information directly related to the services that we offer

SMS Messaging and 10DLC Compliance

  • By voluntarily providing your phone number(s) and explicitly opting in to receive text messages, you consent to receive SMS messages from us related to your inquiry or related to the status of any services that you are contracted to receive from us (e.g. in the event of a service outage such as email, Internet or hosted telephony services).
  • Message frequency may vary
  • Standard messages and data rates may apply
  • You may opt out at any time by replying “STOP” to any message
  • For assistance, reply HELP for more information or call 631-694-2034.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we are using Google Analytics for data collection and aggregation to better understand and improve the Site for our visitors.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Contact Forms

You may choose to fill out a contact form on our site. We collect information from you when you complete a form to receive information through our site. We may use the information we collect from you when you sign up to receive information, respond to marketing communications, surf the website, or use certain other site features to optimize your experience.

Data Sharing and Disclosure

We do not sell, rent or share your Personal Information with any third parties for marketing purposes. However, we may disclose your information:

  • To cellular service providers assisting with SMS communications
  • When required by law or legal process
  • In the event of a business transfer, such as a merger or acquisition

No phone/mobile number information will be shared with third parties for marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable security measures to protect your Personal Information. However, no method of transmission over SMS or the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Please contact us if you have any questions.

Your Rights and Choices

You have the right to:

  • Opt out of SMS communications by replying “STOP” to any message
  • Request access to or deletion of your Personal Information
  • Contact us regarding any privacy concerns

Changes To This Privacy Policy

This Privacy Policy is effective as of 10/16/2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy, please contact us.

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of our 10DLC messaging services (“Service”). By accessing or using the Service, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree, please do not use the Service.

  1. Definitions
  • 10DLC: Refers to the 10-digit long code messaging system used for Application-to-Person (A2P) messaging.
  • Customer: The business or entity that has been approved to use the Service.
  • Recipient: The individual or entity that receives messages sent via the Service.
  • Service Provider: LMS Technical Services, the provider of the 10DLC messaging service.
  1. Eligibility and Registration
  • Approval Requirement: Use of the Service is subject to approval through the designated registration process. Customers must provide accurate, current, and complete information during registration.
  • Business Use: The Service is intended solely for business communication. Personal or non-business use is prohibited./li>
  • Compliance Verification: Customers agree to maintain compliance with all carrier and industry guidelines, including those set forth by CTIA, The Campaign Registry, and other relevant bodies.
  1. Permissible Use
  • Message Content: All messages must be lawful, truthful, and not misleading. Content that is spammy, fraudulent, abusive, or violates any laws or carrier policies is strictly prohibited.
  • Opt-In Requirements: Customers must ensure that recipients have provided express consent (opt-in) to receive messages. Documentation of consent must be maintained.
  • Opt-Out Mechanism: Every message must include a clear and simple mechanism for recipients to opt out of receiving further messages. Upon request, opt-out requests must be honored immediately.
  • Message Frequency: Customers must manage message frequency in accordance with industry best practices and carrier guidelines to avoid overwhelming recipients.
  • Message and Data rates may apply 
  • For assistance, reply HELP for more information or call 631-694-2034.
  • To stop receiving messages please reply with “STOP” and no more messages will be sent. 
  1. Prohibited Activities

Customers shall not use the Service to:

  • Transmit unsolicited messages or spam.
  • Send content that is illegal, harmful, or infringes upon the rights of others.
  • Engage in practices that could result in carrier or regulatory sanctions, including misrepresenting identity or purpose.
  1. Compliance and Regulatory Obligations
  • Legal Compliance: Customers are responsible for ensuring that their use of the Service complies with all applicable federal, state, and local laws, including but not limited to the Telephone Consumer Protection Act (TCPA) and other relevant regulations.
  • Carrier and Industry Guidelines: Customers agree to adhere to the guidelines provided by carriers and industry regulators. Non-compliance may result in suspension or termination of the Service.
  • Audit Rights: Service Provider reserves the right to audit customer practices related to message consent and opt-out processes to ensure compliance.
  1. Fees and Payment
  • Pricing: Fees for the Service, including any per-message or recurring charges, will be provided separately. All fees are subject to change with prior notice.
  • Payment Terms: Payments are due in accordance with the invoicing terms agreed upon at the time of registration. Late payments may result in suspension or termination of the Service.
  1. Limitation of Liability and Indemnification
  • Limitation of Liability: Service Provider’s liability for any claims arising out of or related to the Service shall not exceed one month’s worth of the customer’s recurring fees. Under no circumstances shall Service Provider be liable for indirect, incidental, or consequential damages.
  • Indemnification: Customers agree to indemnify, defend, and hold harmless the Service Provider from any claims, damages, or losses arising from the misuse of the Service or any violation of these Terms.
  1. Termination
  • Termination for Cause: Service Provider may suspend or terminate the Service immediately if a customer breaches any of these Terms or if required by law or carrier regulation.
  • Customer Termination: Customers may terminate the Service in accordance with the cancellation procedures provided. Termination will not relieve the customer of any outstanding payment obligations.
  1. Amendments

Service Provider reserves the right to modify these Terms at any time. Updated Terms will be posted on our website or provided directly to customers. Continued use of the Service after such modifications constitutes acceptance of the revised Terms.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions.

  1. Contact Information

For questions or concerns regarding these Terms or the Service, please contact:

LMS Technical Services
21 Grand Ave
Farmingdale, NY 11735
Phone: 631-694-2034

Or visit >https://lmstech.com/contact-us/

By using the 10DLC messaging Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.